Service Desk Specialist
Service Desk Specialist, IT Support, LAN/Wi-Fi Management, PDA/Printer Configuration, Microsoft Windows
Position: Service Desk Specialist
Location: Distribution Center in Mszczonów
Key Technologies:
- Two years of experience in a similar position.
- Highly developed analytical and communication skills, a sense of responsibility for assigned tasks, and a "can do" attitude.
- Positive attitude towards people, ability to work under pressure, and multitasking.
- Experience in software implementation, LAN/Wi-Fi network supervision, and PDA/Thermal Printer configuration.
- Knowledge of computer hardware construction and the ability to troubleshoot related issues.
- Advanced knowledge of the Microsoft Windows environment, including Office 365.
- Knowledge of Active Directory.
Responsibilities:
- Ordering, preparing, and maintaining IT equipment (laptops, phones, projectors, screens, PDAs, thermal printers).
- Managing "break & fix" tasks for the aforementioned units.
- Installing and configuring devices.
- Implementing new IT solutions and ensuring data security.
- Conducting workshops and training for Office 365 users.
- Providing on-site end-user support.
- Building a knowledge base.
- Supporting external projects.
Team: Scrum, local team
Minimum Experience: 2 years
Required Foreign Language Level: B1 (mainly for technical documentation)
Project Duration: Long-term project, contract extended continuously every 2-3 months
Recruitment Process: 1 technical interview
Additional Information: On-site work in Mszczonów
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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Summary
- Job Type
- Contract
- Industry
- Technology & Internet Services
- Location
- Mszczonów
- Specialism
- Infrastructure
- Ref:
- 1192760
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Talk to a consultant
Talk to Dominika Kaczmarek, the specialist consultant managing this position, located in Poznań
Hays, pl. Władysława Andersa 3
Telephone: +48 785 507 268
JOB_5310398EN1192760