For our Client, an international and well-known financial brand, we are currently looking for candidates for Customer Care Professional position to join a newly created team in Poland.

You will be responsible for providing excellent customer service to the company’s clients and taking care of positive customer relations and company image. Your duties will include responding to clients questions and inquiries regarding financial platform, resolving product or service problems, guiding and advising clients mainly via phone and email. In addition, you will be responsible for preparing appropriate notes and documentation in the system.

We are looking for candidates with excellent communication skills and fluent German language. Previous experience in customer-oriented role is also required as well as positive attitude and willingness to learn new things.

A successful candidate will have numerous opportunities to gain valuable knowledge and skills and develop in a multicultural environment. Our client offers extensive induction trainings and an attractive compensation package including the company benefits.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.