We are looking for enthusiastic Junior Customer Service Representatives to join our team! If you have up to 1 year of experience and are fluent in Polish and English (C1), we want to hear from you.
Position Details:
- Experience: Up to 1 year in customer service
- Language: Fluent Polish and English (C1)
- Location: Anywhere in Poland (100% remote work)
Responsibilities:
- Provide excellent customer service and support
- Handle incoming calls from UK customers, with occasional outgoing calls
- Assist customers with banking services, including account management, account closures, data verification, and document completion
- Maintain accurate records of customer interactions
Requirements:
- Up to 1 year of customer service experience
- Proficiency in Polish and English (C1)
- Strong communication and problem-solving skills ️
- Ability to work independently in a remote environment
- Experience in KYC (Know Your Customer) and AML (Anti-Money Laundering) departments is a plus ️♂️
If you are passionate about customer service and looking for a junior role with growth potential, apply now!
Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.
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